Royal Blue WashingRoyal Blue Washing ("Royal Blue Washing," "we," "us") respects the privacy of visitors to our website and our service customers. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Scope
This Policy applies to royalbluewashing.com and related properties, our online booking and quote system, and personal information we collect in connection with house washing, driveway and concrete cleaning, paver and concrete sealing, deck and fence restoration, and commercial cleaning services we provide.
2. Information We Collect
| Category | Examples | Purpose | Source |
|---|---|---|---|
| Contact & Quote Information | Name, email, phone, service address | Preparing quotes, scheduling service, and communicating with you | Provided directly by you via our booking/quote system, phone, or email |
| Property Photos | Photos of your property or surfaces you submit for a quote, or that we take during inspection or service | Preparing accurate quotes and documenting the work performed | Provided by you, or taken by us during inspection or service |
| Payment Information | Payment method details, billing address | Processing payment for services | Provided directly by you, or via our payment processor |
| Website Usage Data | IP address, browser type, pages visited, cookies | Operating, securing, and improving our website | Automatically collected via our website and analytics tools |
3. How We Use Information
- To prepare and provide quotes for our services;
- To schedule, provide, and follow up on house washing, surface cleaning, sealing, and restoration services;
- To process payments for services rendered;
- To communicate with you about appointments, weather-related rescheduling, and promotions, with an opt-out available at any time;
- To document completed work and, only with your consent, showcase results on our website or social media; and
- To comply with legal obligations and enforce our policies.
We do not sell personal information. Royal Blue Washing does not sell personal information to third parties for monetary or other valuable consideration, as "sale" is defined under applicable state privacy laws.
4. How We Share Information
Booking & Quote System. Your contact and service address information is processed through our online booking and quote system to schedule and prepare estimates for your service.
Payment Processing. Payment details are shared with our payment processor solely to process your transaction.
Service Providers. We use third-party vendors for hosting, email, and analytics, under agreements that limit their use of data to providing services to us.
Legal Requirements. We may disclose information where required by law, subpoena, or to protect the rights, property, or safety of Royal Blue Washing, our customers, or others.
Business Transfers. Information may be transferred in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, measure site performance, and analyze usage. Where required by law, we present a cookie consent mechanism allowing visitors to accept or decline non-essential cookies. Visitors may also control cookies through their browser settings.
6. Your Privacy Rights
Depending on your state of residence (for example, under the California Consumer Privacy Act as amended by the CPRA, or other applicable U.S. state privacy laws), you may have the right to:
- Know what personal information we have collected about you and how it has been used and disclosed;
- Request deletion of your personal information, subject to certain exceptions;
- Correct inaccurate personal information; and
- Opt out of the sale or "sharing" of personal information for cross-context behavioral advertising (noting that Royal Blue Washing does not sell personal information as described in Section 3).
To exercise these rights, contact us using the information in Section 11.
7. Data Retention
Contact and Quote Information. We retain this information for as long as you remain an active or prospective customer and for a reasonable period thereafter for scheduling, tax, and legal purposes.
Property Photos. We retain photos submitted for quotes or taken during service for as long as necessary to document the work performed, and until you request removal if used for portfolio or marketing purposes.
Payment Information. Payment records are retained as long as necessary to comply with tax and accounting obligations.
8. Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No system is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed to individuals under 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Effective Date" and, where required by law, additional notice will be provided.
11. Contact Us
For privacy questions or to exercise your rights, contact us at:
Royal Blue Washing
Email: info.royalbluewashing@gmail.com
Phone: (321) 895-9274